Our VAT number is GB 88 4257978 Please read carefully the following terms and conditions, they constitute a binding agreement between you and SSPUK TA Millies Cookies. By accessing the website or by using any of its services, you signify your acceptance to these terms and conditions. You must be at least 18 years of age to agree to and enter into this Agreement on your own behalf and to register for use of this Site. If you are under 18 but at least 15 years of age, your parents or legal guardian can register on your behalf. Children under the age of 15 may not register on this Site, and parents or legal guardians may not register on their behalf. When using our Site or purchasing a Product, you will be requested to check the box indicating you have read, understood and agreed to accept the following terms and conditions. You must be at least 18 years old to accept the Terms and Conditions for yourself or on behalf of your child or a child in your legal care. If you are accepting those Terms and Conditions on behalf of your child, please be aware that you are legally liable and fully responsible for his or her use of this Site. Each registration is for a single user only. 

We may require you to change your user name or any other information which permits you access to purchase Products from the Site. We have the right to withdraw any Product from the Site for any reason without notice to you and you agree that we will not be responsible for any loss, damage or cost as a result of such unavailability. Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased. We will not be liable for errors or omissions on the Site nor for loss or damage suffered by you as a result of any unavailability of the Site or by any use by you or reliance placed on the Site or its contents including any damage caused to your computer or otherwise howsoever, or any direct, indirect or consequential loss or loss of data. We will not be liable to you for the failure of any equipment, data processing system or transmission link and will not be liable to you as a result of any down-time which may occur upon the Site. The Site is provided “as is” and you acknowledge that despite our reasonable endeavours the Site may contain bugs, errors and other problems (including, but not by way of limitation) infection by viruses (despite anti-virus protections which may be incorporated) or anything else which may cause contamination or destruction of any sort that may cause system failures. We shall not be responsible to you for damages or otherwise in respect of any error made to any listing of or reference to Products. We reserve the right to deactivate your account if it has not been active for a period of 12 months or more, and to remove it from the database if no communication has been received from you for a further 3 months after deactivation has occurred. We welcome ‘hot links’ to the Site, but not ‘deep linking’ by which we mean that you may not include a link to our Site, or display the contents of our Site, surrounded or framed or otherwise surrounded by content not originating from us without our consent. Any unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress and may result in the termination of this Agreement or other remedies as set out in this Agreement.

The intellectual property rights in the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of Millies Cookies, or of third parties by whom Millies Cookies was licensed according to law. These rights apply, among others, to any textual and non-textual information, including menus, images, graphic design, data and its processing, the Website’s computer code and any other detail concerning its operation. You may not copy, duplicate, distribute, sell market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without receiving Millies Cookies explicit prior consent in writing. Trademarks appearing on the Website (whether registered or not), the name of Millies Cookies and its trademarks as well as the Website’s Domain name – are the sole property of Millies Cookies.

To the extent that in a particular circumstance any disclaimer or limitation on damages or liability set out in this Agreement is prohibited by any law which is applicable, then, instead of the provisions hereof in such particular circumstance, we shall be entitled to the maximum disclaimers and/or limitations on damages and liability available at law or in equity by such applicable law and in no event shall such damages or liability exceed ten pounds (£10).

The Products ordered are fresh and will remain fresh for a further 4 days from dispatch date if kept by you at an ambient temperature in the box provided. Products placed in a fridge or a freezer or kept for a time longer than 4 days are so kept at your own risk and we are not liable for any deterioration of the Products in these circumstances. Please note that all of our products are hand-baked and hand-iced, and the images on our website are for reference only. There may be times where there are slight discrepancies between the final good received and the image on the website due to different icing techniques and colourings. We cannot accept responsibility for damage caused by you or by a courier/agent engaged by you to collect Products from one or our shops if they are damaged during transit to your home. We will not be liable to you in respect of any complaint concerning any aspect of any Product which is not raised by you within 24 hours of delivery by us or collection by you or your agent. We will notify you of any Product containing nuts or gelatine on the specific Product’s web page. However, since our kitchens do handle nuts we cannot guarantee that traces of nuts will not be found in our Products and therefore we do not accept any liability for any damage to health or any distress caused to you by the consumption of such Products.

This Agreement is only for the benefit of you and us and no other person can claim a benefit from this Agreement by virtue of the Contracts (Rights of Third Parties) Act 1999 which Act shall not apply to this Agreement.

These Terms will be ruled by and construed in accordance with UK laws.

You acknowledge that we may change the terms of this Agreement by posting a new Agreement on the Site. You acknowledge that it is your responsibility to check the Site regularly to ascertain if changes have been made and your continued use of the Site after such a change will constitute your acceptance of the changes. By reading this Agreement together with our Privacy and Cookies Policy and continuing to use this Site you acknowledge that you have read, understood and agree to be bound by the Terms and Conditions of this Agreement and by our Privacy and Cookies Policy both of which are available from every page of our website www.milliescookies.com

Gift cards may only be used to purchase products in Millie’s Cookies stores in the United Kingdom including Center Parcs stores, but may not be used for online purchases or for purchasing Millie’s Cookies products at Pumpkin, ASDA, Moto, Odeon, Glasgow Prestwick Airport and Foresters Inn stores or at franchised Millie’s Cookies stores, including the following stores:

- 31 Central St, The Rock BURY, BL9 0NB Millie’s Cookies - Unit N13a BLACKPOOL, FY1 4HU Millie’s Cookies - Unit 35; BLACKBURN, BB1 7JG - 62 Fishergate Walk, St George’s Shopping Centre PRESTON, PR1 2NR - 23 Crompton St, Wigan Shopping Centre WIGAN, Wn1 1BH - Primrose Valley Holiday Park, Near Filey, North Yorkshire FILEY, YO14 9RF - Devon Cliffs Holiday Park, Sandy Bay, Exmouth EXMOUTH, EX8 5BT - Kiln Park Holiday Centre, Marsh Road, Tenby TENBY WALES, SA70 7RB - Greenacres Holiday Park, Marsh Road, Tenby MORFA BYCHAN, WALES, LL49 9YF

Also Gift cards can be activated with a minimum value of £5 and a maximum value of £250. Cards can be topped up in stores to the maximum value limit. Gift cards are valid for 12 months from the date of the last transaction. A transaction is any purchase or top up. After 12 months from the date of the last transaction, any remaining balance on a card will be cancelled. It is the responsibility of the cardholder to redeem the gift card balance within the stated validity period. Gift cards cannot be exchanged for cash or vouchers. Gift cards should be treated as cash. They are not cheque guarantee, credit or debit cards. SSP will not accept liability for lost, stolen or damaged cards. SSP reserve the right not to accept or to otherwise limit use of a card if it reasonably believes that the use is unauthorised, fraudulent, or otherwise unlawful. SSP reserves the right to amend the terms and conditions governing the use of gift cards at any time and to take appropriate action, including the cancellation of a card, if, in its discretion, it deems such action necessary. This does not affect your legal rights. SSP does not warrant or represent that gift cards will always be accepted at participating Millie’s Cookies stores. For example, SSP may not be able to accept gift cards as payment in the event of an IT or communications system failure. Gift cards cannot be returned or refunded, except in accordance with your legal rights. Gift cards can be used to purchase goods of a higher price than the amount on the card, on payment of the difference.

The Free Birthday Cookie offer is available to customers subscribed to our email newsletter and is redeemable by presenting a valid, scannable QR code received via email. Customers are entitled to redeem one (1) free Classic Cookie per year on their birthday, subject to stock availability and while stocks last. This offer is valid for in-store redemption only and excludes online, click-and-collect, delivery and third-party platform orders. Customers may be required to provide proof of their date of birth at the time of redemption. The offer is non-transferable, cannot be exchanged for cash or any other product, and is limited to one redemption per customer per year. As the promoter, we reserve the right to amend, suspend, cancel or withdraw this offer and these terms and conditions at any time without prior notice. These terms apply to all current and future Birthday Cookie promotions unless otherwise stated. Offer must be redeemed within 30 days of recipients birthday date.